Generally I answer email and support requests in the order they come in. If your situation is urgent or time sensitive, please make that clear when leaving voice mail, or in the subject line of your email. Thanks.
Download my vCard: 
email: terry at macluddite dot net
phone: 720-934-0501
aim: macluddite at mac dot com
skype: macluddite
gizmo: macluddite
key fingerprint: 98CE BE5D BB69 F595 B3D4 0ED1 171C 1467 03C5 3069